Website Privacy Policy

Career Cloud and its parent company, Cloud Inc. referred to as “Career Cloud” or “we” have drafted this Privacy Policy to provide you notice of our data and security practices and policies as you use the Career Cloud website. This Privacy Policy describes the types of Personal Information we collect, how we use the information, with whom we share it, and the choices you can make about our collection, use and disclosure of your Personal Information. The phrase “Personal Information” refers to information that may be used to personally identify you, such as your name, address, telephone number, email address, credit card number or other billing information, resume and profile information. We also describe the measures we take to help protect the security of your Personal Information and how you can contact us about our privacy practices. Please do not provide us, or any employer via a job application form on the Career Cloud website, with highly sensitive information such as Social Insurance Numbers, financial information or health records.

This Privacy Policy covers only data that we collect through the Website, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which Career Cloud links to, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy.

Information Collected

When you create a Career Cloud account, request information, subscribe for a service, post a resume, upload content or otherwise actively send us data on our Website, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation interests, messages you send to users, and any other data included in a submitted profile or resume. In connection with chargeable services, we will also collect payment information via Stripe (e.g., credit card number and related verification information). In each such instance above, you will know what data we collect through the Website, because you actively submit it.

In addition, as part of the standard operation of the Website, Career Cloud may automatically collect and analyze information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Website, and if you are accessing our Website with your mobile device, the type of mobile device. In addition, we may automatically record and analyze actions taken on the Website including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. Career Cloud reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. Career Cloud will store this information on its equipment or the equipment of third parties that Career Cloud has a relationship with for that purpose. If you create a Career Cloud account, information may be collected under your account email address.

If you access or use the Career Cloud Website on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address, and IP Address. Career Cloud may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, country, and any other information you choose to provide, such as user name, geo-location or e-mail address.

This information is used to evaluate different aspects of the Career Cloud Website, including monitoring Website performance for systems administration purposes, improving the functionality of the Website, and reporting cumulative information to our clients and prospective customers (e.g. how much traffic we get to the Site). Statistics about traffic patterns and site usage are reported on an cumulative basis only and do not include any personal information that identifies individuals.

Deleting a Job Seeker Account

When a Job Seeker deletes an account, the Job Seeker will no longer have access to any of the data associated under that account name, including but not limited to, search history, search preferences, jobs the Job Seeker has applied to, Career Alerts, favorited or flagged job posts, posted resume, or any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data will not become available to the Job Seeker again. Career Cloud reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law or to comply with its obligations under local law. A deleted account does not mean that all of the data is expunged from the Career Cloud systems. Some data retention is maintained as necessary for application integrity. When the Job Seeker elects to delete their account, Career Cloud will begin to immediately process their request and will have completed the operation within 60 minutes.

Deleting a Employer Account

When a Employer deletes an account, the Employer will no longer have access to any of the data associated under that account name, including but not limited to, search history, search preferences, jobs the Employer has posted, favorited or flagged applicants, applicant data or resumes, or any other data associated with the account. If the Employer uses the same email address to set up a new account, this data will not become available to the Employer again. Career Cloud reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law or to comply with its obligations under local law. A deleted account does not mean that all of the data is expunged from the Career Cloud systems. Some data retention is maintained as necessary for application integrity. Career Cloud must preserve business records pertaining to that account to comply with its obligations under law. When a Employer elects to delete their account, Career Cloud will begin to immediately process their request and will have completed the operation within 60 minutes.

Use of Information

Career Cloud uses the information we collect about you to deliver the products and services we offer, respond to you, and operate and improve our Website. We may use your information to contact you about Career Cloud updates, conduct surveys, or to provide informational and service-related communications, including important security updates.

Career Cloud may use other companies, including affiliates and third parties, to perform services in connection with our operations, and to improve the Website and our other products and services. In the course of providing these services, those companies may have access to Personal Information, and such Personal Information may be transferred to other countries. Those companies are contractually required to treat such Personal Information in accordance with this Privacy Policy. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.

When you supply Career Cloud contact information (such as your name and email address) and demographic information, you agree that we may utilize this information as set forth herein. You agree that Career Cloud may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third party, through your Career Cloud account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you provide to Career Cloud. If and to the extent permitted by applicable law, Career Cloud may also use your contact information to send you application updates, account transactional information, job alerts, applicant notifications, and send you information about Career Cloud, including promotional materials.

Career Cloud may use demographic and/or profile data to tailor your experience on the site, show you content that Career Cloud thinks you may be interested in, and display content according to your preferences.

Policy Modifications

We may change this Privacy Policy from time to time to better communicate our use of the data we collect. When we update this privacy statement, we will highlight the changes on our user's Account Dashboards, and email those users who have given us permission to do so.

Contacting Career Cloud about Privacy

If you have any further questions about our privacy policy, the information we have collected from you online, or the privacy practices of this website, please contact us:

Mailing Address
Career Cloud
10047 - 89 Ave
Edmonton, AB
T6E 2S7

Telephone
(780) 123-4567

Email
support@careercloud.ca

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