When you create a Career Cloud account, request information, subscribe for a service, post a resume, upload content or otherwise actively send us data on our Website, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation interests, messages you send to users, and any other data included in a submitted profile or resume. In connection with chargeable services, we will also collect payment information via Stripe (e.g., credit card number and related verification information). In each such instance above, you will know what data we collect through the Website, because you actively submit it.
In addition, as part of the standard operation of the Website, Career Cloud may automatically collect and analyze information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Website, and if you are accessing our Website with your mobile device, the type of mobile device. In addition, we may automatically record and analyze actions taken on the Website including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. Career Cloud reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. Career Cloud will store this information on its equipment or the equipment of third parties that Career Cloud has a relationship with for that purpose. If you create a Career Cloud account, information may be collected under your account email address.
If you access or use the Career Cloud Website on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address, and IP Address. Career Cloud may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, country, and any other information you choose to provide, such as user name, geo-location or e-mail address.
This information is used to evaluate different aspects of the Career Cloud Website, including monitoring Website performance for systems administration purposes, improving the functionality of the Website, and reporting cumulative information to our clients and prospective customers (e.g. how much traffic we get to the Site). Statistics about traffic patterns and site usage are reported on an cumulative basis only and do not include any personal information that identifies individuals.
Deleting a Job Seeker Account
When a Job Seeker deletes an account, the Job Seeker will no longer have access to any of the data associated under that account name, including but not limited to, search history, search preferences, jobs the Job Seeker has applied to, Career Alerts, favorited or flagged job posts, posted resume, or any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data will not become available to the Job Seeker again. Career Cloud reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law or to comply with its obligations under local law. A deleted account does not mean that all of the data is expunged from the Career Cloud systems. Some data retention is maintained as necessary for application integrity. When the Job Seeker elects to delete their account, Career Cloud will begin to immediately process their request and will have completed the operation within 60 minutes.
Deleting a Employer Account
When a Employer deletes an account, the Employer will no longer have access to any of the data associated under that account name, including but not limited to, search history, search preferences, jobs the Employer has posted, favorited or flagged applicants, applicant data or resumes, or any other data associated with the account. If the Employer uses the same email address to set up a new account, this data will not become available to the Employer again. Career Cloud reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law or to comply with its obligations under local law. A deleted account does not mean that all of the data is expunged from the Career Cloud systems. Some data retention is maintained as necessary for application integrity. Career Cloud must preserve business records pertaining to that account to comply with its obligations under law. When a Employer elects to delete their account, Career Cloud will begin to immediately process their request and will have completed the operation within 60 minutes.
Career Cloud uses the information we collect about you to deliver the products and services we offer, respond to you, and operate and improve our Website. We may use your information to contact you about Career Cloud updates, conduct surveys, or to provide informational and service-related communications, including important security updates.
When you supply Career Cloud contact information (such as your name and email address) and demographic information, you agree that we may utilize this information as set forth herein. You agree that Career Cloud may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third party, through your Career Cloud account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you provide to Career Cloud. If and to the extent permitted by applicable law, Career Cloud may also use your contact information to send you application updates, account transactional information, job alerts, applicant notifications, and send you information about Career Cloud, including promotional materials.
Career Cloud may use demographic and/or profile data to tailor your experience on the site, show you content that Career Cloud thinks you may be interested in, and display content according to your preferences.
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